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Our Terms & Conditions Keep Your Account Safe

When you open an account at ufc odds, these terms define how we handle your deposits, withdrawals, account security and personal data.

Account setup verified in secondsWithdrawal requests processed within 24 hoursDANA, OVO, GoPay and QRIS acceptedData encrypted end-to-end
ufc odds Our Terms & Conditions Keep Your Account Safe
REACH US ANYTIME

How to Contact Us About These Terms

If you have questions about how our terms apply to your account, payment method, or data—or if you need to request information we hold about you—we're reachable across multiple channels. Our support team in Bandung operates live chat during peak hours and responds to email within 24 hours. You can also reach us via WhatsApp for urgent account issues. All requests to view, correct or delete your personal data are handled within 30 days.

Team online

Live Chat

Open the chat window in the lobby during peak hours (09:00–23:00 WIB). Our team answers account, payment and terms questions in real time.

Email Support

Send account or data requests to [email protected]. We respond within 24 hours with clarification on terms that apply to your region.

WhatsApp

Message us for urgent account suspension or payment holds. We verify your identity before discussing your terms-related issue.

YOUR PROTECTION INSIDE

How We Safeguard Your Account & Data

Our terms include strict rules about how we store your passwords, payment details and play history. Every deposit and withdrawal is logged and cross-checked against your verified identity.

Password Security

Your password is encrypted the moment you create it. We never email or display it. If forgotten, reset via the login page; you'll verify your registered email or phone.

Payment Data

DANA, OVO, GoPay and QRIS details are tokenized by our payment processor, never stored on our servers. We log only transaction amounts and timestamps.

Session Cookies

Cookies track your login state and prevent unauthorised access. They expire 30 minutes after logout. Disable them in browser settings if you prefer.

Account Closure

When you request account deletion, personal data is purged within 30 days. Transaction records are archived separately for local law compliance.

Fraud Detection

Our terms require verification of unusual withdrawal patterns or rapid account changes. We may ask for identity proof before releasing funds.

Data Access

You can request a copy of all data we hold about you—deposits, withdrawals, play logs—by emailing [email protected]. We deliver it within 30 days.

Frequently Asked About Our Terms

Below are the questions we hear most often about account creation, withdrawals, data handling and what happens if something goes wrong. Each answer draws directly from our terms so you know exactly how we operate.

Our terms allow withdrawal of real winnings only—funds earned from play. If you've reviewed IDR 500,000 from a Rp 100,000 deposit, you can withdraw the full Rp 600,000 (if balance permits). We verify your account balance and play history before processing any withdrawal request.

No. Our terms require that all DANA, OVO, GoPay and QRIS payments come from accounts registered in your own name. Using another person's wallet violates our terms and may result in account suspension and forfeiture of funds.

Withdrawal requests are processed within 24 hours. DANA, OVO, GoPay and QRIS transfers usually arrive in your wallet within 5 minutes of approval. Bank transfers via QRIS may take up to 2 hours depending on your bank.

We collect your name, email, phone number, date of birth and payment method during account setup. We also log every deposit, withdrawal, game session and support ticket. This data is kept for account security, payment verification and local law compliance—never sold to third parties.

Yes. Email [email protected] to request account closure. Personal data (name, email, phone) is deleted within 30 days. Transaction records are archived separately per local payment law and cannot be deleted, but are not tied to your identity after closure.

Our terms require us to notify you via email or in-app message within 12 hours if a withdrawal fails. Common reasons include unverified payment method, duplicate transaction detected, or unusual activity. Contact support to resolve it; resubmit once approved.

No. After account closure, we do not monitor your play. Historical transaction and session logs are archived for compliance only and are not reviewed unless required by local law enforcement or payment audits. You cannot access them after closure.