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How ufc odds protects your privacy

When you open an account with us and deposit through DANA, OVO, GoPay or QRIS, your information stays secure behind encryption and access controls we maintain every day.

Account security from day oneEncrypted payment processingYour data, your controlClear contact for questions

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What this privacy policy covers

ufc odds Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect personal information when you register an account — your name, email, phone number, and identity verification details required by local law. When you deposit via DANA, OVO, GoPay or QRIS, payment processors handle transaction data separately; we receive only confirmation that your deposit cleared.

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We use cookies to remember your login preferences and track which games you open in the lobby. Your data stays with us unless you request deletion or local law requires us to retain it for compliance. Where local law permits, we may share anonymised gameplay patterns
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with game studios to improve performance; we never sell or rent your personal details. Access to your information depends on local law and your account status.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact us about your privacy

Team online

Live chat support

Open the chat bubble in your account lobby any time from 08:00 to 23:00 Jakarta time. Our team answers privacy questions, data access requests and account security concerns within one hour.

Email your request

Send a privacy inquiry to [email protected] with your account email and what you need. We respond within 48 hours with confirmation and next steps for data deletion or correction.

Account settings

Navigate to Account → Privacy & Security on desktop to download your data, review login history, and adjust cookie settings without contacting support. Changes take effect immediately.

HOW WE HANDLE YOUR DATA

Data security and your rights

Encryption in transit and at rest

Every deposit, withdrawal and login flows through TLS 1.2 encryption. Your password is hashed on our servers; we never store it in plain text. Payment data is isolated from your account profile and retained only as long as local law requires.

Cookies and tracking

We place session cookies to keep you logged in and analytics cookies to count lobby visits and game opens. You can disable non-essential cookies in your browser settings; essential cookies required for account function cannot be switched off.

Third-party access

Game studios receive only your country and device type to optimise table streams and slot performance. Payment processors (DANA, OVO, GoPay, QRIS integrators) see transaction totals but not your account balance or play history.

Data retention periods

Account data stays live while your account is open. When you request deletion or close your account, we purge personal details after 90 days unless local regulation requires longer storage for tax or fraud prevention.

Your access and correction rights

Log into Account → Privacy & Security to download a full copy of your data in CSV format. If any field is incorrect, use the same menu to submit a correction; we verify and apply it within 24 hours.

Report a breach or misuse

If you suspect unauthorised access to your account, change your password immediately and email [email protected] with details. We investigate within 4 hours and notify you of findings and remedies.

Frequently asked about your data

Your account goes inactive immediately. We delete personal details like name, email and phone within 90 days. Transaction records and login history are kept if local law requires it. You can request permanent deletion sooner by emailing [email protected] with your account email.

Yes. When you log in, click Account → Privacy & Security → Cookie Preferences to see all active cookies, their purpose and retention time. Session cookies expire when you log out; analytics cookies persist for up to 12 months unless you clear them manually.

No. DANA, OVO, GoPay and QRIS payments are processed by their own systems; studios never see your payment details. We share only your country and device type with game providers so they optimise live table quality and slot performance for your region.

Visit Account → Privacy & Security → Advertising Preferences and toggle off personalised content. You'll still see the full lobby and all games, but recommendations won't be based on your play history. This choice takes effect on next login.

Withdrawal records stay visible in your Account → Transaction History for as long as your account is open. After account closure, we retain transaction data for seven years if local law requires it for tax compliance, then delete it permanently.

Yes. Log into Account → Privacy & Security → Data Download and request a full export. We compile your profile, transaction history, game logs and communication records into a single CSV file and email it within 24 hours.

Our system flags unusual login locations, rapid withdrawals or duplicate accounts. We'll email you immediately and may ask you to verify your identity via a one-time code sent to your phone or email before you can access funds or change settings.

How ufc odds protects your privacy

Contact us about your privacy

Live chat support

Email your request

Account settings

Data security and your rights

Encryption in transit and at rest

Cookies and tracking

Third-party access

Data retention periods

Your access and correction rights

Report a breach or misuse

Frequently asked about your data

01 What happens to my data when I close my account?

02 Can I see what cookies ufc odds uses?

03 Is my payment info shared with game studios or other platforms?

04 What can I do if I don't want personalized game recommendations?

05 How long do you keep my withdrawal history?

06 Can I download all my personal data at once?

07 What happens if ufc odds detects suspicious account activity?

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